Terms and conditions for recurring payments

Last update 02-09-2024

The Terms of Cyclic Payments is a document that defines the rules and procedures related to regular payments. Its contents include information on how to start, execute and terminate the use of recurring payments, as well as the consequences associated with making or failing to make payments.

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  • §1 General provisions
    • These Terms and Conditions for recurring payments regulate the rules for making payments, in the form of automatic debit from a payment card, for services offered by MIZZOX S.A., based in Krakow, registered in the Register of Entrepreneurs kept by the District Court for Krakow-Śródmieście in Krakow, XI Economic Department of the National Court Register under KRS number 0001123058, NIP: 6793097640, REGON: 12302151500000 (hereinafter: Service Provider)
    • These Terms and Conditions for recurring payments apply to Service Recipients who, when entering into a contract with the Service Provider for the provision of services, have opted for monthly, recurring payments.
    • Payments are made through an external payment system operated by the electronic payment operator Blue Media S.A. with its registered office in Sopot, Powstańców Warszawy 6, entered in the register of entrepreneurs kept by the District Court Gdańsk-Północ in Gdańsk, VIII Economic Department of the National Court Register under the KRS number 0000320590, NIP 585- 13-51-185, REGON 191781561, with the share capital of PLN 2,205,500 (fully paid up), supervised by the Polish Financial Supervision Authority and entered in the register of national payment institutions under the number IP17/2013.
  • §2 Definitions
    • Terms used in this document mean:
      • Regulations – the Regulations for the provision of services on mizzox.com, located at https://mizzox.com
      • Terms and conditions of recurring payments – these regulations,
      • Service Provider – a company under the name of MIZZOX S.A. with its registered office in Krakow, registered in the register of entrepreneurs kept by the District Court for Krakow-Śródmieście in Krakow, XI Economic Department of the National Court Register under the KRS number 0001123058, NIP: 6793097640, REGON: 12302151500000.
      • Service Recipient – a customer using the Services provided by the Service Provider under the terms of the Regulations. The Service Recipient is an entrepreneur performing a business activity in its own name. He may be a natural person, a legal person or an organizational unit without legal personality, to which a separate act grants legal capacity.
      • Services – the services provided by the Service Provider through the mizzox.com Website and the app.mizzox.com Application
      • Service mizzox.com – the information system of the website at https://mizzox.com; run by the Service Provider, supporting the management of business conducted by natural persons, legal persons or organizational units that are not legal persons, to which a separate law grants legal capacity.
      • App.mizzox.com – a modern IT tool made available for a fee by the Service Provider on the Site and on mobile devices, the functioning and rules of use of which are described in separate regulations.
      • Subscription period – the period for which the Services are made available to the Service recipient.
      • Subscription Fee – the fee paid by the Service Recipient for the use of the Services, determined in accordance with the Price List in effect at the time of ordering the Services in question. The subscription fee is paid in advance.
      • Pricelist – a tab located on the Site containing information on the amount of Subscription Fees for the use of specific Services and Service Packages.
      • Cyclic payments – a method of payment for Services by the Service Recipient, consisting of automatic (without the participation of the Service Recipient) withdrawal from the Service Recipient’s payment card of the amount due for the Service. The conditions for making recurring payments are set forth in the Terms and Conditions.
      • Payment card – credit card or debit card, other similar tools with which the Service Recipient can make online payments.
      • Billing Period – the period for which the fee for the Service is paid. In the case of one-time payments, the Billing Period is equal to the Subscription Period. In the case of recurring payments, falling within the Subscription Period, the duration of the Billing Period is determined by the type of Service recipient purchased.
    • Any other terms used in the Terms and Conditions for recurring payments not defined therein or in the Terms and Conditions shall have the meaning commonly accepted in everyday language.
  • §3 Starting the use of recurring payments
    • Commencement of use of recurring payments by the Service Recipient occurs during the procedure of acquiring the Service or extending the period of use of the Service (extending the Subscription Period) on the Site.
    • In order to select the option of recurring payments, it is necessary for the Service Recipient to accept the appropriate option in the window visible when concluding the Agreement.
    • Acceptance by the Service Recipient of the recurring payment channel has effect with respect to all, purchased under the conclusion of the Agreement of Services.
    • In order for the Service Recipient to use recurring payments, it is necessary for the Service Recipient to have a payment card. Further detailed technical requirements, on the fulfillment of which the use of recurring payments is conditioned, may be specified in the form of information visible to the Service Recipient during the conclusion of the Agreement.
    • During the procedure for acceptance of recurring payments, the Service Recipient will be asked to indicate the details of the payment card with which recurring payments will be made and other data necessary for the execution of recurring payments. In the event of a change in payment card details, or a change in other data, the Service Recipient is obliged to immediately notify the Service Provider of this fact via e-mail to: [email protected].
    • The service recipient is required to maintain during the period of use of recurring payments, the payment card that he indicated for the purpose of making recurring payments.
    • The use of recurring payments is voluntary. The service recipient may cancel the use of this payment channel at any time.
    • After the Service Recipient accepts recurring payments, an amount of up to PLN 1 may be temporarily blocked on the Service Recipient’s payment card – for authorization purposes – which will be released within a period determined by the Service Recipient’s bank (usually up to 7 business days).
    • The payment card will be charged for the period specified in the agreement or until the consent is revoked.
  • §4 Implementation of payments in the channel of cyclic payments
    • The Service Recipient agrees to provide, on the payment card designated for the purpose of making recurring payments, adequate funds to cover amounts due for the Service. The funds should be available on the card at such time that it is possible to collect them in compliance with the deadlines specified in the following paragraphs.
    • The value of the charge will be in accordance with the selected subscription package and the sent VAT invoice delivered to the Service Recipient’s e-mail address during the billing period, also available in the dedicated tab on the Site.
    • The frequency of debits and payment terms will depend on the option selected by the Service recipient in the Service: monthly or annual recurring payment.
    • The Service Provider shall notify the Service Recipient 14 days before the due date for payment for the Service of the expiration of the due date for payment for the Service and the need to provide funds on the payment card for payment. Notification shall be in the form of an email sent to the Service Recipient’s address indicated during registration on the Site.
    • The notification referred to in paragraph 2 shall include:
      • identification of the Service to which the payment relates;
      • determination of the amount due and the date of payment;
      • information about the consequences of making a given payment for the Service through the recurring payment channel (§5.1 below) and about the consequences of non-payment (§5.2 below);
      • Information about the possibility of disabling recurring payments for a given Service and how to do it.
    • In addition, the service recipient has the right to include, in the notification referred to in paragraph 2:
      • information about changes in the terms and conditions of the Service, which come into effect starting from the next Subscription Period (change of regulations applicable to the Service, change of the Price List, etc.), together with an instruction that the execution of payment for the next Subscription Period in the recurring payment channel will be equivalent to the Service recipient’s consent to the above changes;
      • commercial information, including information on available promotions.
    • The Service Recipient shall renew the notification referred to in paragraph 2 7 days before the due date for payment for the Service.
    • The first collection attempt shall be made with the notification referred to in paragraph 5.
    • If it is not possible to collect payment for the Service due to the lack of adequate funds on the Service recipient’s payment card on the date indicated in paragraph 5, the Service Provider shall notify the Service recipient of this fact in an e-mail message, to the address provided at registration, or in the form of a message on the Site.
    • In the notification referred to in paragraph 7, the Service Provider shall notify the Service Recipient on how to proceed if the payment cannot be made in the recurring payment channel.
    • The Service Provider shall make repeated attempts to collect the fee due from the Service Recipient’s payment card, starting from the date of the notification referred to in the first sentence until the last day of the payment deadline, notifying of each subsequent unsuccessful attempt.
    • In the event of feedback that the Service recipient is unable to collect payment for the Service for reasons other than lack of funds on the Service recipient’s payment card (e.g., card expiration, card blocking), the Service Provider will notify the Service recipient via e-mail, to the e-mail address provided during registration, or in the form of a message visible on the Site that the Service recipient is unable to collect payment for the reason in question.
  • §5 Consequences of making payment / non-payment
    • Successful payment for a Service in the recurring payment channel shall cause the effects that the Rules and Regulations applicable to the particular Service, attach to the payment for the particular Service, including:
      • automatic (without the need for the Parties to make any further representations) extension of the time of use of the Service for the duration of the Subscription Period to which the payment relates;
      • automatic (without the need for the Parties to make any further representations) entry into force of changes in the terms and conditions of the Service (change of regulations applicable to the Service, change of Service Price Lists, etc.), of which the Service Recipient has been notified pursuant to §4.4(a).
    • In the absence of the ability to collect dues before the due date:
      • as of the day following the expiration of the payment deadline for a particular Service, the recurring payment channel shall be automatically deactivated with respect to that Service, without the Parties having to make any additional representations
      • provisions of the Regulations regarding the consequences of failure to make timely payment for the Service shall apply.
  • §6 Termination of the use of the recurring payment channel
    • The Service Recipient has the right to opt out of recurring payments at any time. To opt out of recurring payments, the Service Recipient shall notify the Service Provider via email [email protected] or through a dedicated tab on the Site.
    • Cancellation takes effect from the date the Service Recipient gives notice.
    • To ensure that the card is not charged on the upcoming payment date, cancellations must be submitted before the upcoming charge date.
    • Termination of the Customer’s use of recurring payments shall occur automatically (without the Parties making any representations), in the case specified in §5.2(a).
  • §7 Final provisions
    • In matters not regulated in the Terms and Conditions for cyclic payments, the provisions of the Terms and Conditions for the provision of services on the site and the provisions of generally applicable law shall apply.
    • Amendments and revocation of the Terms of Service shall be made in accordance with the procedure set forth in the Terms of Service of the site.
    • Communication on recurring payments will be made through the hotline or email address [email protected]

See also

Terms of Service Application Terms and Conditions